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Volume and procurement

Enterprise email verification

Contact sales for custom volume pricing, purchase orders, security review or agreed support terms. Enterprise uses the same verification service and APIs as self-service accounts. Your agreement sets out the purchasing and operational terms your organisation needs.

How an API request is handledConceptual flow
  1. 01Your backend or data pipelinerequest
  2. 02Authentication, limits and idempotencychecked
  3. 03Fresh evidence and stored resultsreused
  4. 04Mailbox checks in a separate network zonewhen needed
  5. 05Status, recommendation and reason codesreturned

Conceptual email-verification flow. A request may reuse fresh evidence or return pending while work continues. Mailbox checks run in a separate network zone and do not send email.

50K+

verifications per minute

99.9%

availability commitment

24/7

support coverage

40+

organisations served

Commercial terms

What you can agree with sales

Custom volume pricing

Discuss your expected annual volume and purchasing requirements so sales can propose terms for your usage.

Named support

Agree a named contact, support coverage and response targets. These commitments are set out in your agreement.

Integration credentials

Use a separate API credential for each integration and revoke it without changing the others. These controls are also available to self-service accounts.

Service levels

Put availability targets, support response times and any service-credit terms in the service-level agreement (SLA).

API workflows

Where to check addresses in your system

Addresses you submit

Email addresses entered during registration or when accepting an invitation.

When to check

Call the API from your backend before creating the account record. Keep the API credential on your server.

What the API returns

A status, recommended action and reason codes. If the response is pending, retrieve the result after the returned retry interval.

How you use the result

Apply your signup policy to the evidence. Show suggested corrections and send your own confirmation email when mailbox control matters. Verification does not establish that the user owns the address.

Security and procurement

Information for your security review

The security page describes how verification handles data. Ask sales for the processing terms and supporting documents your procurement review requires.

How the service handles requests

  • Mailbox checks stop before message data is sent. No verification email is delivered.
  • The API returns structured evidence and reason codes, without raw mail-server reply text.
  • Integration credentials can be revoked independently.
  • Requests are limited per caller and source network.
  • SMTP probe evidence does not trigger rejection. Deterministic failures, such as malformed input or a nonexistent domain, can.
  • The request service and mailbox-check workers use separate network zones and outbound-connection policies.

Processing terms and documentation

  • Encryption: TLS 1.3 in transit, AES-256 at rest
  • Retention and deletion: Verification records are retained for 30 days. Deletion is available on request.
  • Processing and storage: EEA only; stored in Germany
  • Data processing agreement (DPA): Signed on request
  • Certifications: None held today
  • Sub-processors: Hetzner Online GmbH for hosting and storage in Germany; FastVPS OÜ for the probe fleet in the EEA, with a planned move to OVHcloud; Google for website analytics. Analytics cookies and product events require consent.
“Procurement had three months of questions and we answered them in one call, because the answers were already written down. Twelve million addresses through the API since, and the number that matters is the one that stopped moving: our sender reputation.”
Head of CRM · B2B marketplace · 400 employees

Discuss your purchasing requirements

Tell sales your expected volume, where verification fits into your system, and which security documents or purchasing terms you need. If the standard terms meet your requirements, use the pricing page to buy credits directly.